Zscaler for Users - Engineer (EDU-202) eLearning Courses
Master Zscaler Zero Trust Exchange (ZIA, ZPA, ZDX) as an engineer: architect and deploy secure access, steer traffic, protect apps and data, monitor with ZDX, troubleshoot fast, enforce compliance, and automate operations—optimizing performance and resilience for modern enterprises
Zscaler for Users – Engineer Overview: Module 1 of 11 (EDU-202)
Begin your Zero Trust learning journey with an introduction to the course. Understand the overall learning path, the objectives of the program, and the key takeaways that will guide you through Zscaler’s security framework.
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10 Min
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ZIA Architecture and Design: Module 2 of 11 (EDU-202)
Learn the fundamentals of Zscaler Internet Access (ZIA) architecture and service edges. Configure traffic forwarding through Private Service Edges and set up locations and sub-locations to apply site-specific policies effectively.
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40 Min
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ZIA Implementation: Module 3 of 11 (EDU-202)
Discover how traffic is steered securely to the Zscaler cloud using PAC, DNS, and bypass methods. Explore SaaS security reporting, cloud application risk profiling, and advanced controls like tenancy restriction and identity proxy. Understand DLP components, workflows, and incident handling.
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75 Min
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ZPA Architecture & Design: Module 4 of 11 (EDU-202)
Explore Zscaler Private Access (ZPA) architecture and policies. Define application segments, plan App Connector deployments, and group applications logically. Develop granular access and client forwarding policies to secure private applications.
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60 Min
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ZPA Implementation: Module 5 of 11 (EDU-202)
Implement Zscaler Private Access (ZPA) with secure configurations and advanced features. Configure Private Service Edges, apply step‑up authentication, and enable AppProtection. Set up browser access, manage user portals, and strengthen workflows with privileged access, log streaming, and VPN for legacy apps.
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110 Min
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ZDX Design and Implementation: Module 6 of 11 (EDU-202)
Discover the design and implementation of Zscaler Digital Experience (ZDX). Configure probes, set monitoring thresholds, and establish alerts for critical events. Integrate webhook notifications to streamline incident management.
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40 Mins
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Operations and Monitoring: Module 7 of 11 (EDU-202)
Gain insights into monitoring Zscaler operations effectively. Track connectivity across ZCC and PSEs, manage certificates, and perform secure configuration backups. Examine ZDX monitoring, incident generation, SLA tracking, and proactive system reliability checks.
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90 Min
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ZIA and ZPA Troubleshooting & Support: Module 8 of 11 (EDU-202)
Understand the troubleshooting of connectivity and access issues in ZIA and ZPA. Diagnose IdP authentication failures, ZCC and Z-Tunnel problems, and PAC file errors. Investigate application access debugging, policy validation, and log analysis for deeper insights.
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70 Min
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ZDX Troubleshooting & Support: Module 9 of 11 (EDU-202)
Gain hands-on experience with ZDX troubleshooting and support. Learn to analyze network performance, monitor call quality, apply AI-driven insights, and resolve WiFi issues. Explore performance data and network path investigations to enhance user experience.
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60 Min
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Security and Compliance: Module 10 of 11 (EDU-202)
Understand Zscaler’s approach to security and compliance through threat intelligence, incident response, vulnerability management, and proactive policy hardening. Learn how to stay ahead of cyber threats, isolate compromised devices, patch components, and assess overall security posture.
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55 Min
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Automation and Optimization: Module 11 of 11 (EDU-202)
Discover how to automate Zscaler operations with OneAPI by configuring clients, authenticating requests, and executing endpoints. Gain clarity on rate limits across ZIA, ZPA, and ZCC, and examine practical automation use cases. Optimize PAC file logic and fine-tune ZCC profiles for improved efficiency.
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60 Min
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