Troubleshooting Basics (EDU-260)
Troubleshooting Basics is a guide that will walk you through the process of resolving level one issues. Here, you will be introduced to Zscaler's troubleshooting tools, processes and self-help options for addressing issues, concerns, or tickets.
Troubleshooting Basics (EDU-260) eLearning Courses
This course aims to provide you with the necessary knowledge to effectively troubleshoot level-one issues. The course will enable you to localize, isolate and diagnose basic issues. This course will also give you an overview of the fundamental troubleshooting flows and tools that Zscaler offers.
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282 Mins
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Troubleshooting Basics (EDU-260) Self-Guided Labs
Learn the key skills that will equip you to troubleshoot issues by leveraging Zscaler's best practice process flow and tools, Zscaler self-help option and Zscaler support services.
$300
355 mins
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Troubleshooting Basics (EDU-260) Tests
Passing the test would evaluate your understanding and knowledge of Zscaler’s troubleshooting processes, tools, self-help options, and other helpful resources needed to resolve issues/concerns/tickets at level 1. You would also be able to troubleshoot some of the common issues/concerns/tickets raised by the customer.
$300
105 min
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