Troubleshooting and Incident Response: Module 11 of 12 (EDU-200)

Effectively troubleshoot and resolve Zscaler security and performance issues. Learn ZDX/ZPA diagnostics for connectivity, policy, and application access, and implement swift incident response for malware, phishing, and DLP violations.

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About this module

Master Zscaler troubleshooting and incident response for complex environments. This module trains administrators to diagnose and resolve connectivity, policy, and application access issues using ZDX and ZPA. Gain expertise in identifying performance bottlenecks and implementing swift security actions, including user isolation, threat blocking, DLP investigation, and account compromise management, while monitoring platform status for service continuity.

The image below shows your position in the EDU-200 Learning Path.

Module Details

Module Title Troubleshooting and Incident Response
Module Duration 180 minutes
Module format Online + Hands-on lab
Assessment End of Module Tests 
Target Audience for this course  Network and Security Administrators, Engineers, and Delivery Consultants
Certificate


To achieve the  Zscaler Digital Transformation Administrator (ZDTA) Certification, complete the following:  
1. EDU-200 elearning (12 modules)
2. EDU-200 Labs (8 hours)
3. ZDTA Certification exam
 
The ZDTA Certification comes with a LinkedIn Badge. 

The next module in the EDU-200 Learning Path is Integrations and Optimization: Module 12 of 12 (EDU-200).

About this module

Master Zscaler troubleshooting and incident response for complex environments. This module trains administrators to diagnose and resolve connectivity, policy, and application access issues using ZDX and ZPA. Gain expertise in identifying performance bottlenecks and implementing swift security actions, including user isolation, threat blocking, DLP investigation, and account compromise management, while monitoring platform status for service continuity.

The image below shows your position in the EDU-200 Learning Path.

Module Details

Module Title Troubleshooting and Incident Response
Module Duration 180 minutes
Module format Online + Hands-on lab
Assessment End of Module Tests 
Target Audience for this course  Network and Security Administrators, Engineers, and Delivery Consultants
Certificate


To achieve the  Zscaler Digital Transformation Administrator (ZDTA) Certification, complete the following:  
1. EDU-200 elearning (12 modules)
2. EDU-200 Labs (8 hours)
3. ZDTA Certification exam
 
The ZDTA Certification comes with a LinkedIn Badge. 

The next module in the EDU-200 Learning Path is Integrations and Optimization: Module 12 of 12 (EDU-200).